At BMK88, your privacy is not merely an obligation — it is a commitment we take seriously. This document transparently explains how we collect, use, store and protect your personal data as a member of our platform.
We invest in the latest security technology to ensure that every piece of information you provide to us remains protected at all times.
All data transmitted between your device and BMK88 servers is protected by industry-standard 256-bit SSL encryption — the same technology used by leading banking institutions worldwide.
Your personal and financial data is stored on servers protected by multi-layered firewalls, 24-hour threat monitoring and encrypted automatic backups to ensure continuity of service.
Only authorised personnel who have undergone rigorous compliance training may access member personal data. All access is logged and periodically audited to ensure no internal misuse occurs.
BMK88 has never and will never sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. Your data is used solely for the purposes stated in this policy.
The KYC (Know Your Customer) process is conducted through a secure system, and submitted documents are stored with full encryption. KYC information is only accessed when required for legitimate identity verification purposes.
BMK88's security system monitors cyber threats in real time, around the clock. Any unusual activity on your account will trigger automatic security alerts and immediate protective action.
BMK88 (bmk88.plus) is an online wagering platform operating exclusively to serve the needs of players in Malaysia. We understand that your trust is the most valuable asset we hold, and protecting your privacy is the foundation of that trust.
This Privacy Policy explains in detail how BMK88 collects, processes, stores and protects your personal information when you use our platform — whether through the bmk88.plus website or our mobile app. This document also outlines your rights regarding your personal data and how you can exercise them.
By registering for or using any BMK88 service, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
Note: This Privacy Policy should be read together with Terms and Conditions BMK88. In the event of any conflict, the Terms and Conditions shall take precedence unless otherwise specifically stated in this document.
BMK88 only collects data that is strictly necessary to provide a safe, fair service that meets regulatory requirements. The following are the categories of data we collect:
| Data Category | Primary Purpose | Legal Basis |
|---|---|---|
| Identity & KYC | Identity verification, fraud prevention | Legal obligation |
| Financial Information | Payment processing, AML prevention | Contract execution |
| Technical Data | Security, analytics, service improvement | Legitimate interest |
| Wagering History | Responsible gaming compliance | Legal obligation |
| Marketing Preferences | Promotional communications (if consented) | Consent |
BMK88 uses the personal data collected for the following purposes, all of which are subject to the principle of data minimisation — we only use the data necessary for the stated purpose.
Your data is used to create and manage your BMK88 account, process deposits and withdrawals, verify your identity during the KYC process, and grant you access to all games and services on the platform.
BMK88 employs advanced analytics technology to detect and prevent fraudulent activity, money laundering (AML), unauthorised access, and platform abuse. This includes monitoring for unusual transaction patterns and geolocation checks to detect access from restricted regions.
As a responsible platform, BMK88 maintains transaction records and account activity to meet legal compliance requirements, including Anti-Money Laundering (AML) reporting obligations and Know Your Customer (KYC) requirements.
Anonymised usage data is used to analyse usage patterns, identify areas for platform improvement, and personalise your experience — such as game recommendations and relevant promotional offers based on your interests.
BMK88 will contact you via email or in-app notifications for important account-related information such as transaction confirmations, security alerts, terms updates, and promotional communications (where you have given consent).
Right to Object: You may object to the use of your data for direct marketing purposes at any time by contacting our support team. Objecting to marketing will not affect the core services you receive.
BMK88 does not sell, rent, or share your personal data with third parties for their own commercial purposes. However, there are limited situations in which we need to share your data:
Required data is shared with trusted payment gateways and financial institutions to process your deposits and withdrawals. All such providers are bound by strict confidentiality agreements and comply with PCI-DSS security standards.
Third-party game providers operating within the BMK88 platform may receive session data required to run games. These providers are regularly tested and certified, and are bound by privacy policies aligned with our standards.
BMK88 will disclose personal data to the relevant authorities when required by Malaysian law or a valid court order, including investigations into financial crime, AML, and fraud involving our platform.
Technical infrastructure providers such as cloud services, security monitoring, and analytics may process some of your data in their capacity as data processors. They are not permitted to use your data for their own purposes.
Our Guarantee: Every third party that receives personal data of BMK88 members is contractually bound to protect that data to a standard no less than what we apply ourselves. BMK88 takes full responsibility for any breach that occurs on the part of our service providers.
BMK88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns.
You can manage cookies through your browser settings. Disabling non-essential cookies may affect some platform features, but will not prevent you from accessing BMK88's core services. Please refer to your browser's documentation for cookie management guidance.
As a bmk88 member, you have the following rights regarding your personal data held by us. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 business days.
If your data is inaccurate or out of date, you have the right to request a correction. Basic information updates can be made directly through your account settings.
You may request the deletion of your personal data, subject to legal retention obligations that require us to keep certain records.
You may object to the processing of your data for direct marketing purposes or certain legitimate interests upon which we base our data processing.
You have the right to receive your personal data in a machine-readable format and transfer it to another service provider if desired.
In certain circumstances, you may request that we restrict the processing of your data pending the resolution of a dispute or review.
How to Exercise Your Rights: To submit any personal data request, contact our Privacy team by email at [email protected] with the subject line "Data Privacy Request". Include your account number and details of your request. We will verify your identity before processing any data request.
BMK88 implements multiple layers of technical and organisational security to protect your personal data from unauthorised access, loss, destruction, or disclosure.
In the event of a data breach affecting your personal information, BMK88 is committed to notifying affected members within 72 hours of confirming the breach, in line with international data protection best practices.
BMK88 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with legal requirements. The following are our data retention period guidelines:
Once the retention period expires, data will be securely deleted or anonymised in accordance with our established data deletion procedures.
In the course of platform operations, some of your data may be processed or stored on servers located outside Malaysia, including in countries such as Singapore, Hong Kong, or other Asia-Pacific countries with comparable data protection standards.
BMK88 ensures that all international data transfers are carried out with adequate safeguards, including data processing agreements incorporating standard protection clauses, and only to countries with recognised data protection frameworks.
Protection Guarantee: Regardless of where data is processed, the level of protection provided to your data is consistent with the standards set out in this Privacy Policy and no less than the protection afforded in Malaysia.
The BMK88 platform is strictly limited to individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that data and close the relevant account. If you believe your child may have registered an account with BMK88, please contact us immediately at [email protected].
BMK88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. All amendments take effect upon publication of the updated Policy on our website.
For material amendments — such as changes to how we use your data or new types of data being collected — we will provide at least 14 days' advance notice via registered email or in-platform notification before the changes take effect.
The "Last Updated" date at the top of this page always reflects the date of the latest version. We encourage you to review this page periodically to stay informed about how we protect your information.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact the BMK88 Privacy team through the following channels:
If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority in Malaysia. BMK88 will cooperate fully with any legitimate investigation.
Important Reminder: To protect your privacy, we will not discuss account details via email without prior identity verification. Please provide your account number and the required verification information when contacting us regarding personal data.